PIA Webinar Spotlight
E&O Considerations Arising From the Coronavirus Pandemic Webinar – May 21, 1:30 PM ET
Please join PIA and representatives from Utica National’s Errors & Omissions team for an informative webinar that will help independent agents better understand how they can best serve their clients while reducing E&O exposure during the coronavirus pandemic.
The discussion will include these topics:
Appropriate responses to questions and requests from your customers:
o Coverage questions
o Renewal account handling
o Specialty coverage issue
- Handling changes in your customers’ operations brought about by COVID-19
- Tips on timely, accurate claim reporting
- Actions when a customer makes an allegation of an error or omission
Other upcoming PIA webinars:
Defining the New Norm: From Our Current Reality to the New Normal – June 9 at 2 PM ET.
How Empowered Employees Impact the Client Experience – June 17 at 2 PM ET.