IdealTraits Customer Spotlight - Andrew Plummer
Meet Andrew Plummer, President of Plummer Insurance Inc.
“So far, so good. I like having a little bit of science go into the decision-making process, rather than just hiring someone based on how they interview. Also, by forcing someone to take 20 minutes to take the assessment test after they apply, it helps weed out the candidates that are just flooding the market with applications. When they don’t want to take the time to take the test, it’s pretty obvious that they aren’t going to be a fit.
I also like being able to keep track of every applicant and every position on a cloud-based software. Sometimes, doing it through email and paper apps is tough. It’s nice to have it stored in a central database for eternity.
Bottom line is for our agency, we were entering unchartered territory. We’ve been around for 40 years and have had very little employee attrition over that timeframe. With the growth we’ve experienced recently, the acquisitions we’ve been putting together, and our loyal workforce entering retirement stage, we knew that we would have to start hiring quite a bit in the next 18-24 months. This platform helps us get somewhat of a grasp on things so we aren’t flying blind.”
Learn about IdealTraits, a PIA member benefit.