Agents and the ‘New Normal’

How the pandemic changed business for agents.
November 10, 2020

The pandemic has hit everyone hard, though PIA agents have a way of seeing beyond the disruption and adjusting to the “new normal.” Their thoughtful insights demonstrate both realism and resilience. PIA Connection explores how agents are adapting to the new business environment, speaking with PIA members about how they are adapting to the changing circumstances. Read the article here: [Agents and the ‘New Normal’].


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